Reading Assistant Frequently Asked Questions


What is Reading Assistant?

The Reading Assistant online reading software provides individualized online reading coaching for every student. Reading Assistant helps students rapidly strengthen vocabulary, fluency, and comprehension, maximizing their ability to read to learn. Students of diverse ages and ability levels can benefit, including English language learners, struggling readers, and more advanced readers who are reading on grade level.


Reading Assistant is the only online reading software that “listens” to students as they read out loud, intervenes when the student needs help, and automatically scores students’ oral reading.


The program features a range of reading levels to allow for differentiated instruction. Online access makes the program easy to implement for home use. Students can see their own progress and monitor their own improvement on reading selections. With Reading Assistant, students can improve their reading grade level up to 50% more than students receiving classroom instruction alone.

What are the technical specifications for running Reading Assistant?

The program is web-based, so it operates seamlessly across multiple devices. You can complete the program on a laptop one day and on an iPad the next! The program’s tablet versions are currently only available on the Apple iPad. For more detailed technical information, view the below PDF file.


Is a headset required?

Yes, a Scientific Learning-approved headset is a requirement for using Reading Assistant. View the Technical Specifications document above to see the list of approved headsets.


To simplify the process, we have reasonably-priced Andrea EDU-455 Headsets available for purchase at Aspire Speech & Learning Center that you may purchase when you sign up for the program.

Fast ForWord / Reading Assistant Technical Specifications


I’m interested in the program, but I would like a demonstration of the program and consultation with your specialists first. How do I set that up?

We offer free thirty-minute demonstrations of Reading Assistant with our Academic Program Coordinator. They will guide you in the right direction based upon your student’s individualized needs. If you have additional concerns that may need to be addressed (regarding speech and/or academic areas), those concerns can also be reviewed at that time or a separate consultation can be set up for those.

To set up a Reading Assistant Demonstration, you can either request one online or call our office at (559) 228-9100.


How do I sign up for the program?

If you schedule a demonstration with our staff, we will have paperwork ready for you to complete at the conclusion of the demo, if you choose to sign up. If you would like to sign up without a demo, either call our office at (559) 228-9100 to sign up over the phone, or visit our office to complete the sign up paperwork in person.


Pricing / Payment

How much does the program cost?

The program costs $200 for the first month, and $50 for each month after that.


Are discounts available?

Yes, we have two discounts available:

  1. Signing Up Two or More Students Discount: Signing up two or more students for the program at the same time will earn you a 15% discount off the cost of the first contract for one of the students.

  2. Refer a Friend Discount: Referring a friend who also signs up for Reading Assistant will earn you a 15% discount on your next renewal of the program.

There is a maximum discount of 15% per family, per contract. Discounts are only available to private pay clients.


Does insurance cover the cost of the Fast ForWord program?

In certain instances. Please contact us for more information regarding insurance coverage.


Can I cover the cost of the program via a Payment Plan?

Yes, we have payment plan options available. Please contact us for more information.


Can both/all of my children use the same Reading Assistant account?

No, each account is individualized from the very beginning based upon the assigned student’s progress. Since the program adjusts to how the student is doing, another student using the same account will muddle the results and make the program ineffective for both students.



Will I receive a reminder when my contract’s expiration date is approaching?

Yes, you will receive an email notification. It will give you more information on who to contact and how to renew the program.


How do I renew the program?

If you are currently using the program:

Call or visit our office and let us know that you would like to renew your Reading Assistant contract. Our front office staff will be able to assist you in collecting payment and processing the continuation of your program.


If you used the program in the past and are looking to restart:

Contact our Academic Program Coordinator for more information on how to restart your access to the program. You will be able to discuss previous progress, current status, and future goals in relation to how the program can help you or your student.


I’ve run into errors or bugs with the Reading Assistant program. Who do I contact to get this resolved?

Firstly, contact our Academic Program Coordinator to alert them of the issue.

Secondly, contact Scientific Learning’s product support team via phone or email. They will be able to walk you through how to resolve the problem or better address the issue in the future.


My student is has completed all stories in their current grade band. What’s next?

Firstly, reward them for their awesome achievement, they deserve it! Secondly, contact our Academic Program Coordinator to decide what to do next. We usually recommend moving the student up to the next grade band of literature.

It's hard to keep my child motivated. What do we do?

If you need tips on how to motivate your student to do well, see the below document from Scientific Learning:

How do I judge the effectiveness of the Reading Assistant program?

The effectiveness of the program can be judged in a variety of different ways. The most tangible results are improvements in reading performance and behavior towards reading. Parents can also observe the rate and quality of progress on the weekly emailed Progress Report.

How do I keep my
Child Motivated?

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2505 W Shaw Ave, Building A, Fresno, CA 93711